Terms of Service
1. Acceptance of Terms and Eligibility
By accessing or using reeltrader.io or app.reeltrader.io (the "Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.
By creating an account or clicking "Sign Up," you confirm you are at least 18 years old and have the authority to agree to these Terms. We may update these Terms from time to time. We will post the new effective date and, for material changes, provide reasonable notice. Continued use after changes means you accept them.
2. Description of Services
Reel Trader provides tools for analyzing futures and stock trading sessions by combining screen recordings, uploaded trade logs, and optional integrations you enable with supported brokers or data providers. The Service lets you import and process video recordings (MP4, MOV, M4V formats), synchronize them with executions, review trades, apply tags and annotations, generate derived clips, and export highlights.
Broker and Integration Compatibility: The Service is designed to work with standard trade data export formats from various brokers and trading platforms. When we reference specific broker names for compatibility purposes, we are describing technical compatibility only and do not imply any partnership, endorsement, or official relationship. Optional integrations may require you to supply API tokens or files and are used solely to deliver the features you select.
Browser Requirements: The Service requires Chrome or Edge for video import functionality. Firefox and Safari are not currently supported for video file operations.
You are responsible for providing your own screen recording software and equipment. By default, video and trade-log processing occurs locally in your browser, and recordings and trade data are not uploaded to our servers. If you choose a feature that requires upload, remote sync, or cloud processing (including broker integrations), we will tell you before any upload occurs and store only what is necessary to provide that feature.
We continually improve the Service and may modify or discontinue features. We provide tools for post-session review only and do not execute trades, provide trading advice, or offer brokerage services.
3. Not Investment Advice; No Broker/Dealer
The Service is for informational and educational purposes only. It does not provide trading advice, recommend securities, or execute trades. Trading involves substantial risk of loss. Past performance does not guarantee future results. You are solely responsible for your decisions.
4. Account Registration
You must create an account to access the Service. You may register using email and password or through Google OAuth. Email verification is required to activate your account.
You agree to provide accurate and complete information during registration and to update such information as necessary to keep it current, complete, and accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You may not share your account with anyone or allow others to access your account. We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we determine is harmful to other users or the Service.
While your screen recordings and trade logs remain on your device, your account data including email, name, preferences, and tags are stored on our servers as necessary to provide the Service.
You agree to keep your registration information accurate and to maintain the security of your credentials. You are responsible for activity under your account.
5. Acceptable Use
You agree not to:
• Violate laws or third-party rights, including market-data redistribution restrictions or platform/vendor terms
• Upload unlawful, infringing, or harmful content
• Misrepresent affiliation or imply endorsement by any broker, exchange, or vendor
• Probe, scan, or test the vulnerability of the Service, bypass rate limits or security controls, or interfere with operation
• Reverse engineer or create derivative works from the Service except where permitted by law
We may suspend or terminate access for violations.
6. Intellectual Property; User Content
We and our licensors own the Service and all related IP. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service.
You retain ownership of your screen recordings, trade logs, tags, and other content you create ("User Content"). You grant us a limited, worldwide, non-exclusive, royalty-free license to host, process, and display User Content only as needed to operate the Service and provide features you choose, including search, tagging, derived clip generation, and exports. You represent you have the rights to User Content and that it does not infringe third-party rights.
If you provide feedback, you grant us a perpetual, irrevocable, royalty-free license to use it.
7. Third-Party Trademarks and Non-Affiliation
Reel Trader is not affiliated with, endorsed by, sponsored by, or connected to any brokers, trading platforms, or financial institutions whose data formats we support or whose names we may reference for compatibility purposes.
All broker names, platform names, software names, and related trademarks mentioned in connection with the Service (including but not limited to NinjaTrader, SierraChart, TopStepX, Tradovate, and others) are trademarks™ or registered® trademarks of their respective holders. Use of these names does not imply any affiliation with, endorsement by, sponsorship by, or approval from these companies.
References to specific brokers or trading platforms are made solely for the purpose of describing technical compatibility, data format support, or integration capabilities. We do not have any partnership, business relationship, endorsement, or approval from any of these companies. They have not reviewed, approved, or endorsed the Service.
The Service operates independently and is designed to work with publicly available data formats. Any integration with third-party platforms is based on standard data export formats and does not involve any special relationship or access privileges.
8. Third-Party Services
The Service relies on third-party providers for hosting, authentication/database, subscription billing and payment processing (including Stripe), error monitoring, and product analytics. They process data on our behalf under contract. See our Privacy Policy for details.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. Although we work to maintain reliability, you may experience occasional technical issues or instability.
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY DATA LOSS, TECHNICAL PROBLEMS, OR INTERRUPTIONS THAT MAY OCCUR.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
WE ARE NOT LIABLE FOR ANY TRADING LOSSES, INVESTMENT DECISIONS, OR FINANCIAL OUTCOMES BASED ON YOUR USE OF THE SERVICE. THE SERVICE IS FOR POST-TRADING REVIEW ONLY AND DOES NOT PROVIDE TRADING ADVICE OR RECOMMENDATIONS.
WE ARE NOT RESPONSIBLE FOR ISSUES CAUSED BY UNSUPPORTED BROWSERS, FILE CORRUPTION DURING PROCESSING, THIRD-PARTY SOFTWARE (INCLUDING SCREEN RECORDING SOFTWARE OR BROKER PLATFORMS), OR ANY TRADING DECISIONS MADE BASED ON YOUR ANALYSIS.
Our total liability for claims arising from or relating to the Service will not exceed the greater of US$100 or the amounts you paid to us for the Service in the 12 months before the event giving rise to liability, to the extent permitted by law.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
11. Indemnification
You will indemnify and hold us harmless from claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your User Content, your use of the Service in violation of these Terms, or your violation of law or third-party rights.
12. Subscription and Payment Terms
The Service is offered through paid subscription plans billed via our payment processor, Stripe, unless we expressly make a free tier or promotion available. Current pricing, plan features, and billing frequency are shown before you complete checkout.
By starting a subscription, you authorize us and Stripe to charge the payment method you provide for the initial term and on a recurring basis until you cancel. Subscriptions renew automatically at the end of each billing cycle. You can cancel at any time from your account settings; cancellation takes effect at the end of the current paid term, and you will continue to have access until then.
If a payment fails, we may retry the charge, ask you to update your payment method, or suspend access to paid features until the issue is resolved. We may change pricing or plan features with advance notice to active subscribers as required by applicable law; continued use after the effective date of the change constitutes acceptance.
Coupon-based promotions apply their discounts during checkout. Except where required by law, fees are non-refundable and we do not provide prorated refunds for partially used periods.
All fees are exclusive of taxes. You are responsible for any applicable taxes and charges that may arise, except for taxes we are legally required to collect.
13. Termination
You may delete your account at any time through the Service. When you delete your account we delete your profile, preferences, recordings, and other personal data from our active systems. We retain a minimal record (your email address and coupon redemption markers) solely to enforce invitation-only promotions and to prevent abuse.
We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms or engage in conduct that we determine is harmful to other users or the Service.
Upon termination, your right to use the Service immediately ceases. You retain ownership of any content you created or exported before termination. If we discontinue the Service, we will use commercially reasonable efforts to provide advance notice. Upon account deletion, we remove associated data we store, subject to short operational backups.
The following sections survive termination: Intellectual Property; User Content, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and Contact Information.
14. Governing Law and Venue
These Terms are governed by the laws of the State of California. You agree to exclusive jurisdiction and venue in the state and federal courts located in California.
15. Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration, except that either party may seek injunctive or other equitable relief in court for disputes relating to intellectual property rights.
The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration will be held in California or at another mutually agreed location. Judgment on the award may be entered in any court having jurisdiction.
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS MEMBER OR IN ANY REPRESENTATIVE CAPACITY. The arbitrator may not consolidate claims or award relief to anyone not party to the arbitration.
If any part of this arbitration provision is deemed invalid, the remainder will remain enforceable. Small claims court remains available for disputes within its jurisdiction.
16. Export and Sanctions Compliance
You represent you are not located in, under the control of, or a national or resident of any country or entity subject to U.S. sanctions or export restrictions and will comply with applicable export laws.
17. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, labor disputes, internet or hosting failures, or governmental actions.
18. Miscellaneous
You may not assign or transfer these Terms or your account to any third party without our written consent. We may freely assign these Terms. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements. Our failure to enforce any provision does not constitute a waiver of that provision.
Any claim must be brought within one year after it arises, to the extent permitted by law.
Contact Information
If you have any questions about these Terms of Service, please contact us at reeltrader.app@gmail.com.
Last Updated: October 16, 2025